To contact someone in our customer service department, or for more information, please call 1-800-859-3426 or send us an email at CustomerService@digitalcommerce.com.

For Federal Services Customers...

• EDI Trading Partner Information: Click here for a list of all current Government Trading Partners, formats and EDI address information.
• Federal Regulations: Click a title on the list below to view the full text of provisions and clauses which are typically referenced in FACNET transactions by number, by clause title and date.
  • FAR - The Federal Acquisition Regulation available from the General Services Administration
  • DFARS - The Defense FAR Supplement available from the DAR Council
• Telnet Software:  You have several options for connecting to the DCC On-Line Database. One is to use the "Telnet" capability built into the Windows operating system.  To use Telnet, please follow the Instructions we have provided.
  
  For greater ease of use and advanced printing capabilities, another option is to use "5250 Emulator" software. We recommend you use Ericom Software's PowerTerm Interconnect (for IBM AS400).  You can learn more about the PowerTerm Interconnect software from the Ericom Web Site, or download a PowerTerm 30-day free trial by following the instructions below:
  
  
  1. Go to the Ericom Website
  2. Click on the "Purchase/Evaluate" option from the menu bar at the top of the page.
  3. Click on the "Evaluate" link.
  4. Click on the "PowerTerm Interconnect" link.
  5. Follow the instructions on Ericom's website to download the software.
• FTP Software: There are many types of FTP software you may use. We recommend WS_FTP from Ipswitch as a package that works especially well with the Digital Commerce AS400 FTP Server. You can learn more about WS_FTP, or download a copy of the software by following the instructions below:
  
  
  1. Go to the Ipswitch Website.
  2. Click on "Download the Evaluation" link on the page
  3. Follow the instructions on Ipswitch's website to download the software.